{"id":7900,"date":"2018-04-18T03:53:16","date_gmt":"2018-04-18T03:53:16","guid":{"rendered":"https:\/\/qjumpers.isindevelopment.co.nz\/resources\/\/how-qjumpers-is-battling-some-of-the-most-frustrating-aspects-of-recruitment-in-the-us\/"},"modified":"2021-06-14T04:20:05","modified_gmt":"2021-06-14T04:20:05","slug":"how-qjumpers-is-battling-some-of-the-most-frustrating-aspects-of-recruitment-in-the-us","status":"publish","type":"post","link":"https:\/\/qjumpers.com\/us\/how-qjumpers-is-battling-some-of-the-most-frustrating-aspects-of-recruitment-in-the-us\/","title":{"rendered":"How QJumpers Is Battling Some of The Most Frustrating Aspects of Recruitment in the US"},"content":{"rendered":"

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One of the key obstacles to an ATS playing a winning role in a successful recruitment strategy is frustration.<\/h3>\n

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And it comes in many shapes and sizes: frustration from HR managers who feel their ATS isn\u2019t giving them the dexterity they require to find and handle applicants swiftly, frustration from hiring managers who find the interface clumsy and tech-heavy, frustration from users who face bottlenecks caused by not being able to access simple support, frustration from company execs who spend more time on managing their ATS than the more important task of creating and evolving their recruitment strategy, and \u2013 probably most importantly \u2013 frustration from candidates who tire of unwieldy application forms and time-sapping processes.<\/p>\n

As technology advances, it\u2019s only natural that the spheres of recruitment, talent acquisition and HR start to adopt more and more complex methods to source talent and bring the most suitable candidates on board. But in the race to beat the competition in what\u2019s become one of the world\u2019s most aggressive markets, it is easy to forget that the most vital role of any recruitment software is its usability.<\/p>\n

In a\u00a0Texas recruitment market where\u00a0the 3.9% unemployment rate at the end of 2017 (November, Bureau of Labor Statistics) was a 40-year low and .2% lower than the US jobless rate, technology can certainly give companies the edge \u2013 but only when it\u2019s used properly. Its role, after all, is to do the heavy lifting, not add to workloads.<\/p>\n

QJumpers Sales Exec Michael David has first-hand experience of how poorly designed technology can actually be detrimental to a company\u2019s recruitment strategy \u2013 in fact, it\u2019s one of the reasons why he came on board when QJumpers started up in the US.<\/p>\n

\u201cBecause Taleo, which is owned by Oracle, have about a 24% market share for applicant tracking systems, as an applicant you run into the Taleo system about a quarter of the time you apply for a job,\u201d Michael says.<\/p>\n

\u201cThe whole reason I took this job with QJumpers is that I had been looking for jobs and was frustrated at coming across this system which took forever and was so outdated. I had even got to the point that I didn\u2019t care what the company was, if I was asked to fill out another application in that way, I wasn\u2019t going to do it because it wasn\u2019t worth my time.<\/p>\n

\u201cI, like so many other job applicants, had to weigh up the opportunity cost versus the time spent chasing that opportunity.<\/p>\n

\u201cWhen I heard about QJumpers I wanted to check it out not only for this role but also from an applicant\u2019s perspective because there\u2019s certainly plenty of demand for a system that allows an applicant to apply for positions easily.\u201d<\/p>\n

Now that Michael has joined the QJumpers team, he realizes that many ATS systems in the US provoke the same frustrations at the back end too from HR and hiring managers who want an intuitive package that is easy to operate.<\/p>\n

\u201cThe people we\u2019re working with now are thinking about strategic HR,\u201d Michael says. \u201cWhat\u2019s important to them is what they can do to retain employees longer and what they can do to improve the culture of the organisation, they\u2019re not there to be software geniuses.<\/p>\n

\u201cSo, introducing them to a system that is not only easy on the candidates\u2019 side of things but easy to use on the back end from the HR and hiring managers\u2019 side too is great. QJumpers was specifically designed to decentralize the hiring process and, because hiring managers are the ones on the front line, that can only happen if we if we make it intuitive and easy to use for them.\u201d<\/p>\n

Some of the initial comments from Texas companies unhappy with their existing ATS when QJumpers first surveyed the state a little over a year ago included not only frustration at \u201ccumbersome\u201d software and \u201cYou need a tech brain to use all the functions \u2013 I\u2019m in recruitment not IT\u201d, but also the common catchcry that they didn\u2019t receive enough tech support.<\/p>\n

Michael says personalized, professional support is key to the QJumpers philosophy and why the company immediately rolled out a game-changing support setup that includes:<\/p>\n